If this is a medical emergency, please discontinue the app and call 911
A) NOTICE OF HEALTH INFORMATION PRIVACY PRACTICES
Notice of Health Information Privacy Practices (for Medek Health Systems, LLC. and the independent Healthcare Professionals acting as Independent Contractors for Medek, last revised February 1, 2018).
How is the patient’s privacy protected?
The independent healthcare professionals providing online medical services through Medek Health Systems, LLC (the “Healthcare Professionals”, “us”, “we”, “our”), understand that information about you and your health is personal. We will make every effort to maintain the confidentiality of your health information. We will continuously seek to safeguard that information through all means, and abide by all applicable federal and state statutes, regulations and guidelines.
How do we use & disclose health information?
We will only use and disclose your health information for the normal business activities that the law permits. The most common area would be for ongoing medical treatment by other healthcare providers:
Treatment – We keep a record of your volunteered health information. This record may include your previous consultations with Medek, medications, your response to medications, diagnoses, and information we learn about your medical condition through the online questions and visuals. With your consent, we will disclose this information so that other healthcare providers, and entities (such as laboratories) can address your healthcare needs.
We will also use your health information to:
All other uses not described, may not be done without your written authorization. You may revoke your authorization at any time; however, this will not affect prior uses and disclosures. In certain situations, state laws may require that we use additional protections to some of your health information.
What are the Responsibilities of Healthcare Providers?
By Federal Law, they are to:
We reserve the right to make changes to our privacy practices, as permitted by law, and make the new practices effective for all the collected and maintained information. Revised notices will be posted on the Medek website & mobile application.
What are clients’ Federal Rights?
Federal law entitles you to:
We reserve the right to ask for your requests in writing.
What if you have a Complaint?
If you believe that your privacy has been not been protected, you may file a complaint with the Secretary of Health & Human Services, Washington, D.C. You may also email Medek, for us to begin an internal investigation with the independent healthcare provider. You will not be penalized for filing a complaint with the U.S. Secretary. To file a complaint with Health and Human Services:1-800-447-8477– Compliance Hotline
Mail: Secretary of Health and Human Services, 200 Independence Ave., S.E., Washington, D.C. 20201
To Contact Medek Health Systems, LLC:
Address: 131 Waterman Avenue, Mount Dora, FL 32757
Who does the Notice pertain to?
This Notice is applicable to the health care practices of:
The Healthcare Providers utilized by Medek are required by the Health Insurance Portability and Accountability Act (“HIPAA”) to describe their privacy practices in document called a Notice of Privacy Practices. You can request a copy of this notice at firstname.lastname@example.org.
IF YOU DO NOT AGREE, PLEASE DO NOT USE THE SITE.
The use of the term “De-Identified Information”, will mean information that does not nor is intended to be used to personally identify individuals.
The use of the term “Cookies”, means the small pieces of information that a Site sends to your browser while your device is visiting a website.
* Minors under age 18.
We do not knowingly permit children under the age of 18 to create an account. Nor do we permit minors to have access to the site without parental permission.
Information about you that Medek may collect or maintain include:
Purpose for which Medek might use your Personal Information (subject to the restrictions relating to the use of Health Information described in Section I):
Personally Identifiable Information
Medek collects PII about you when you use our app. Submitting PII through our app is required. By doing so, you are giving Medek your permission to use the information for the stated purpose. However, not providing certain information may result in Medek’s inability to provide you with the service you desire.
Generally, the information requested by Medek will be used to respond to your inquiry or to provide you with the service you request. The reasons for collecting have been described earlier in this agreement. The user may request their PII by contacting Medek at the email or phone number listed in the app or on our website (www.medekhealth.com).
Your agreement permits us to disclose Personal Information that we collect (subject to the restrictions relating to the use of Health Information described in Section I):
Information We Collect via Technology.
As you use the Site or the Services, certain information may be passively collected by Cookies, navigational data like Uniform Resource Locators (URLs) and third party tracking services, including:
Additional Information from Third Parties.
Edits and changes to your information.
Members will be able to update some of their information through the Site. Requests to modify any information may also be submitted to email@example.com.
Limits on Deleting Information.
Our efforts to keep your information secure.
Medek employs methods such as encryption to protect against unauthorized access to your Personal Information. Medek will use industry used and approved security measures, and in full compliance with government regulations, however, it cannot guarantee that all information is permanently and perpetually secure.
If you have questions or concerns about our Privacy Practices, or would like to report a violation, please contact us by sending an email to firstname.lastname@example.org.